Privacy policy

At Zencleanse, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our services.

Information We Collect

When you use our website, we may collect information such as your name, email address, phone number, billing and shipping address, order information, and other details you provide to us.

We may also automatically collect certain information about your device and website activity, such as your IP address, browser type, device information, pages viewed, and interactions with our store.

Payment information is processed through our payment providers. We do not directly store your complete credit or debit card details.

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Process payments and subscriptions
  • Provide shipping and delivery updates
  • Communicate with you about your purchases
  • Provide customer support
  • Prevent fraud and protect our store
  • Improve our website, products, and customer experience
  • Send marketing communications where permitted or with your consent
  • Comply with applicable legal requirements

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to operate the store, remember your preferences, understand website activity, measure advertising performance, and improve your shopping experience.

Depending on your location, you may have options to manage or reject certain non-essential cookies.

How We Share Information

We may share personal information with service providers that help us operate our business, including Shopify, payment processors, shipping and fulfillment providers, analytics providers, advertising platforms, and customer-support services.

We do not sell your personal information for money. Certain advertising or data-sharing activities may nevertheless be considered a “sale,” “sharing,” or targeted advertising under some privacy laws, and applicable rights will be provided where required.

Subscriptions

If you purchase a subscription, we use the information necessary to manage recurring orders and payments. Your selected payment method may be automatically charged according to the subscription frequency and terms presented at checkout.

You may cancel your subscription according to our Purchase Options & Cancellation Policy.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including requesting access, correction, deletion, or a copy of your information, or withdrawing consent and opting out of certain marketing or advertising activities.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Children's Privacy

Our store is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or would like to exercise a privacy right, please contact us using the contact information provided on our website